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The philosophical leaders of the quality movement, Philip Crosby, W. Edwards Deming, and Joseph M. Juran had the same general message about what it took to achieve outstanding quality. Which of the following was not part of that message? A. Quality is freeB. Leadership from senior managementC. Customer focusD. Total involvement of the workforceE. Continuous improvement

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sandlee09

Answer:

Quality is Free

Explanation:

According to my research on the quality movement created by the business man and two engineers mentioned in the question, it can be said that based on the information provided within this question they all had the same message except for stating that Quality is Free. None of the three philosophical leaders believed this statement to be true.

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