Answer: Variety
Explanation:
The options are:
A) top quality.
B) variety.
C) consistent quality.
D) delivery speed.
Using an airline example for competitive priorities, the process capability of handling service needs of all market segments and promotional programs would be best described as variety.
Variety with regards to a particular business is done so as to gain a competitive advantage over other competitors. This is done when such business offers a variety is services or products to the consumers
